netLibrary

Manhasset Library Logo

Frequently Asked Questions (FAQ)

 

Below is a list of frequently asked questions with answers. Please use this resource to explore the Downloadable Audiobooks service .

FAQ
Registration
Equipment
Using Audiobooks
Downloading Audiobooks
Loan Period

For an even more thorough list of frequently asked questions please click here.

If you have already created a username and password, click the following link to download audio books. Directions for registering continue below.

Net library logo and link

Registration

 

The registration process for Downloadable Audiobooks is a two step process. The first step is to identify yourself as a library patron. This requires entering your library barcode. Once you have been verified as a patron, you will be directed to the NetLibrary web page, where you will be creating a Netlibrary username and password to access downloadable audiobooks. Once you have created an account, you can visit the page directly to use this service.

 

Equipment

Q: Do I need any special software on my computer to listen to audiobooks?

A: Audiobooks can be downloaded or played on any personal computer or portable listening device that supports Microsoft Windows Media Player v9 and above, Musicmatch Jukebox v8.2 and above, or Nullsoft Winamp v5 and above. For a free download or upgrade to the Windows Media Player, click here .

Q: Can I play audiobooks on portable listening devices?

A: Yes. Audiobooks are compatible with a wide range of portable listening devices that support secure WMA (Windows Media Audio) format. See Supported Portable Listening Devices. The Windows Play for Sure webpage will help you choose a device based on size, price and manufacturer.


Q: Can I download and play an audiobook on an iPod?

A: No. NetLibrary audiobooks cannot be played on iPods. iPods use the .aac file format and the .aac file format does not support the Digital Rights Management protection required by NetLibrary audiobooks at this time. Digital Rights Management protection helps ensure that the content of our publishing partners is secure, especially when items are checked out from the library's collection and borrowed by a user rather than purchased. This Digital Rights Management technology allows checked out items to expire on the due date.

Using Audiobooks

Q: Do I need any special software on my computer to listen to audiobooks?

A: Audiobooks can be downloaded or played on any personal computer or portable listening device that supports Microsoft Windows Media Player v9 and above, Musicmatch Jukebox v8.2 and above, or Nullsoft Winamp v5 and above. For a free download or upgrade to the Windows Media Player, click here .

Q: How do I transfer an audiobook to my portable device using Windows Media Player version 9?

A: Find your CD quality downloaded audiobook file and double click it to open. Windows Media Player will obtain the license from NetLibrary to allow the audiobook file to play.

Select Copy to CD or Device from the media player's menu options. A list of available titles will be displayed in the Items to Copy frame.

Select the title you wish to download by clicking on the check box.

Select a target device from the Items on Device drop-down menu. Click on the copy button to transfer the title.

Windows Media Player will transfer the file to your portable device. When the transfer is complete, disconnect your portable device and enjoy your NetLibrary audiobook.

PLEASE NOTE: Some MP3 players will need to use the Safely Remove Hardware icon (on the taskbar) before removing the USB cable or an error will occur.

Q: How do I transfer an audiobook to my portable device using Windows Media Player version 10?

A: Find your CD Quality downloaded audiobook file and double click it to open Windows Media Player. Windows Media Player will obtain the license from NetLibrary to allow the audiobook file to play.

You may stop playback at this point if you choose. Click the 'Library' tab. The media Library will be displayed.

Find your audiobook in the Library Playlist pane, or sort your list by selecting the 'Now Playing' selection.

Drag the audiobook title from the Contents or Details panes in your library to the List pane to add it to the list of items to be synchronized, ensure that your portable device is connected and click the 'Start Sync' button in the List pane. Windows Media Player will transfer the file to your portable device.

When the transfer is complete, the status field will indicate 'Complete'. You many now disconnect your portable device and enjoy your NetLibrary Audiobook.

PLEASE NOTE: Some MP3 players will need to use the Safely Remove Hardware icon (on the taskbar) before removing the USB (Universal Serial Bus) cable or an error will occur.

Downloading Audiobooks

Q: How long does it take to download a NetLibrary audiobook?

A: Download time depends on the size of the audio file and the speed of your Internet connection. See Audiobook Estimated Download Times.

Loan Period

Q: How many audiobooks can I check out simultaneously?

A: You can checkout a maximum of ten (10) audiobooks at any given time. You will not be able to check out additional titles until the license for a currently downloaded audiobook expires.

Q: What is the checkout period for audiobooks?

A: With each download, NetLibrary automatically downloads a license, which lets you access the audiobook for 21 days. The license lets you copy the audiobook to two additional portable listening devices.

Q: Can I renew audiobooks without downloading the file a second time?

A: Yes. Audiobooks can be renewed at any point by logging into your account. A renewal provides you with an additional 21 days of access from the date of renewal.

Q: Do I need to return audiobooks when the checkout period expires?

A: No. Even though the license for downloaded audiobooks automatically expires after 21 days, you will not be able to play the audiobook, even though the file remains on your personal computer and portable listening device. You need to manually delete the file from your personal computer and portable listening device.

Q: Do I need to return audiobooks when the checkout period expires?

A: No. The license for downloaded audiobooks automatically expires after 21 days. You will not be able to play the audiobook, even though the file remains on your personal computer and portable listening device. You need to manually delete the file from your personal computer and portable listening device.
 
Net library logo and link please click here to view a demo.
 

Back to Home page